Frequently Asked Questions

Water Damage Repair FAQs

What should I do first if I discover water damage in my home or business?

If you discover water damage, safety comes first. Make sure it’s safe to be in the area, and then shut off the water source if possible. Call a professional mitigation company to handle the drying process. Once mitigation is complete, that’s where Flood Rewind steps in to restore and repair your property.

Does Flood Rewind provide emergency water removal or drying services?

No. We focus on post-mitigation repair and reconstruction. You’ll need a mitigation specialist for drying out the property first, and then we handle everything needed to return it to its original condition.

How quickly should water damage repairs start?

Water damage can worsen over time, leading to mold growth and structural issues. Repairs should start as soon as possible after mitigation is complete to reduce damage and restore your property quickly.

What are common causes of water damage that Flood Rewind repairs?

The most common causes of water damage we repair include:

  • Leaking or burst pipes
  • Appliance leaks (dishwashers, washing machines, water heaters)
  • Roof leaks and damaged flashing
  • Sink or bathtub overflows
  • Sewer backups or drainage failures

Does Flood Rewind work with insurance companies for water damage repairs?

Yes! Most of our repair work is covered by insurance, and we have extensive experience working with insurance adjusters to ensure you get the repairs you need.

How long does the repair process take?

The timeline depends on the extent of the damage and the size of the job. Typically, once the drying phase is complete, most repairs can be finished within a few days to several weeks. We’ll work with you and your insurance company to create a detailed project plan.

What areas does Flood Rewind service?

Flood Rewind provides professional water damage restoration and repair contracting services in the following locations:

  • Overland Park, Kansas
  • Olathe, Kansas
  • Leawood, Kansas
  • Gardner, Kansas
  • Spring Hill, Kansas
  • Stilwell, Kansas
  • Lenexa, Kansas
  • Shawnee, Kansas
  • Kansas City, Missouri
  • Blue Springs, Missouri
  • Leavenworth, Kansas
  • Lee’s Summit, Missouri
  • Liberty, Missouri
  • Lawrence, Kansas

To confirm service availability in your specific area or to request assistance, please visit our Contact Page or call us at 913-732-7220.


Franchise FAQs

What services does Flood Rewind provide?

Flood Rewind specializes in water damage restoration and repair contracting. Our team of estimators and project managers collaborates with a network of subcontractors to restore homes and businesses affected by water damage. We focus on reconstructing properties to their pre-loss condition after mitigation is complete.

Does Flood Rewind offer mitigation and dry-out services?

No. Our business model is centered around arriving at a job after the mitigation is complete. We like to say, “They dry it, we fix it.”

Who pays for Flood Rewind’s services?

Nearly all of the work we perform is paid for by insurance companies. Some jobs not covered by insurance are paid for directly by the property owner.

Is it difficult working with insurance companies?

No. Our business model is designed around performing work for third-party payers. We provide an easy-to-follow system that ensures you get paid accurately and promptly.

Do I need to live in an area prone to flooding to become a franchisee?

No. Water damage occurs in every city across the United States. The majority of our work is not the result of catastrophic floods but rather from incidents like sink overflows, appliance leaks, and pipe bursts.

Will I need to perform manual labor as a franchisee?

No. Our business model is designed for you and your team to estimate and manage projects while subcontractors complete the repair work.

Do I need to be a construction expert to own a Flood Rewind franchise?

Definitely not. While any construction-related experience can be beneficial, our training provides all the tools you need to run your reconstruction business effectively.

Is a college degree required to become a franchisee?

No. We consider all qualified candidates, regardless of educational background.

What qualities make an ideal Flood Rewind franchisee?

Our ideal candidate is someone who believes in the Flood Rewind opportunity and is passionate about growing their own business. If you’re ready to break free from your current job and commit to building your own Flood Rewind franchise, we’d love to connect with you.